Product
An analysis layer that sees the customer truth
imga turns scattered customer voice into one truth with a Turkish-trained model and category extraction.
01
Turkish sentiment analysis
Looks at meaning in context, not the surface word. Resolves irony, negation, and agglutinative structure.
- Positive / negative / neutral
- Sentence-level score
- Confidence interval
02
Category extraction
Labels reviews against your business dimensions and learns new categories.
- Customizable taxonomy
- Multi-label classification
- Per-channel distribution
03
NPS & satisfaction
Estimated NPS from open-ended reviews; trend over time and segment breakdown.
- Estimated NPS
- Trend chart
- Segment comparison
04
Batch analysis
Thousands of rows at once; processed in the background while you watch progress live.
- CSV / Excel
- Channel normalization
- Repeatable flow
05
Executive briefing
An automatic report that summarizes findings with evidence quotes and recommended actions.
- Evidence quotes
- Recommended actions
- Shareable summary
06
SWOT & patterns
Automatically surfaces strengths/weaknesses and emerging patterns.
- Emerging themes
- Risk alerts
- Opportunity signals
See what your customer data is telling you.
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