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CUSTOMER EXPERIENCE INTELLIGENCE

Understand your customers. Know your priorities.

Bring scattered customer feedback into one clear view. With imga, identify issues, understand their causes and give your team a shared focus.

  • No credit card required
  • Work email access
Customer experience / OverviewSAMPLE VIEW
OverviewReviewsLast 30 days

Total reviews

100

2 store sources

Positive experience

64%

64 positive reviews

Needs attention

24%

24 negative reviews

Most discussed topics

App experience42
Payments28
Customer support18
Other12
Priority insight

Payment errors stand out in negative feedback. Bring the supporting reviews together for your product team to investigate.

With supporting customer reviews
Illustrative product view using sample data. No live customer data.

BUILT FOR DECISION MAKERS

Customer experienceProduct & operationsExecutive teams

DATA SOURCES

Wherever your customers speak.

Try your own data

Google Play

User reviews from your app's store link.

App Store

Recent reviews from the Turkish storefront.

X / Twitter

Customer feedback by company name.

CSV / Excel

Upload the data you already have.

FROM FEEDBACK TO DECISIONS

See what your customers say. Know where to focus.

A shared view of customer experience for product, operations and leadership.

Understand customer sentiment

Evaluate Turkish reviews as positive, negative or neutral. See where the experience changes.

Find the source of an issue

Separate payments, app experience, delivery and support. Examine recurring issues alongside the actual reviews.

Track what changes

Compare satisfaction trends and topic distributions. Base your team's priorities on customer evidence.

Spend less time preparing data

Paste a store link or upload a file. Bring reviews into one consistent analysis view.

Give leaders a shared perspective

In the full platform, executive briefings bring findings, supporting evidence and proposed actions together.

Turn insights into action

In the full platform, connect priority issues with owners and action items to follow through on findings.

How it works

A shorter path to your first insight.

Explore the product without long forms or preparing a spreadsheet.

01

Verify your work email

Enter your company email and open the single-use link. There is no password to create.

02

Choose your data

Start with a ready-made sample, paste a Google Play or App Store link, fetch from X or upload a file.

03

Explore the findings

Review sentiment, recurring topics and sample comments in one workspace.

Pricing

Scales to your needs

From starter to enterprise; Turkish sentiment analysis and category extraction on every plan.

Starter

Let's talk

For teams starting to measure the customer voice regularly.

  • Up to 10,000 rows/month
  • Turkish sentiment analysis
  • Basic category extraction
  • CSV / Excel upload
  • Email support
Contact us
Most popular

Professional

Let's talk

For growing teams needing multi-channel and regular reporting.

  • Up to 100,000 rows/month
  • Customizable taxonomy
  • NPS & trend analysis
  • Executive briefing
  • Priority support
Contact us

Enterprise

Let's talk

For organizations with high volume, integration, and KVKK needs.

  • Unlimited analysis volume
  • API & integrations
  • SWOT & advanced patterns
  • Custom model tuning
  • Dedicated support & SLA
Contact us

FAQ

Frequently asked questions

Demo access, data sources and the platform.

What does IMGA stand for?

IMGA is short for "Insight Management with Generative AI". imga is the platform that turns scattered customer reviews into decision-ready insight with Turkish sentiment analysis and category extraction.

What does imga do?

It collects customer reviews from call centers, social media, email and surveys in one place; automatically labels each review's sentiment (positive / negative / neutral) and topic (shipping, payment, returns, app…), estimates NPS, and prepares an evidence-backed briefing for executives.

Is it built specifically for Turkish?

Yes. imga's sentiment model is trained for Turkish; it resolves agglutinative morphology, negation and irony in context. Contact the team for multilingual needs.

Which data sources can I use?

Fetch reviews from Google Play and App Store links, search X by company name, or upload a CSV / Excel file. The store demo focuses on the Turkish storefront and processes up to 100 reviews.

Can I try it for free?

Yes. Verify your work email and open the sample in one click, or run one analysis of up to 100 reviews per data source. Personal and disposable email addresses are not accepted.

Is my data safe?

Data is processed in compliance with KVKK (Turkish data-protection law). Content uploaded for trial analyses is kept briefly and deleted automatically; nothing is shared with third parties.

See what your customer data is telling you.

Verify your work email. Start with a sample or analyze up to 100 of your own reviews.