Insight Management with Generative AI
Customers speak,imga surfaces the truth.
Leaders who wait for reports are being replaced by leaders who see the truth first. Channels are scattered; the truth beneath the noise is one. imga turns raw voice into an informed reflection.
Sentiment model trained for Turkish · Category extraction · NPS estimate
Capabilities
The layer that turns raw voice into decisions
From a single review to thousands of rows — imga makes the customer voice measurable, comparable, and actionable.
Turkish sentiment analysis
A model trained for Turkish that understands irony, context, and agglutinative structure. Positive / negative / neutral distribution.
Automatic category extraction
Shipping, payment, returns, app, support… labels reviews against your own taxonomy.
NPS & satisfaction estimate
Estimated NPS and satisfaction score from open-ended reviews; track it as a trend.
Batch analysis
Process thousands of CSV/Excel rows at once. Channel-level normalization.
Executive briefing
An automatic briefing that summarizes findings with evidence quotes and recommended actions.
Channel unification
Calls, social, email, surveys — scattered channels collapsed into one map of reality.
How it works
Reflection in three steps
Upload the data, let imga surface the truth, decide with evidence.
Collect the voice
Upload customer reviews as CSV/Excel or connect your channels.
imga surfaces it
Sentiment, categories, and patterns are extracted in seconds, tied to evidence quotes.
Take action
Focus on the right work with prioritized findings and recommended actions.
Pricing
Scales to your needs
From starter to enterprise; Turkish sentiment analysis and category extraction on every plan.
Starter
Let's talk
For teams starting to measure the customer voice regularly.
- Up to 10,000 rows/month
- Turkish sentiment analysis
- Basic category extraction
- CSV / Excel upload
- Email support
Professional
Let's talk
For growing teams needing multi-channel and regular reporting.
- Up to 100,000 rows/month
- Customizable taxonomy
- NPS & trend analysis
- Executive briefing
- Priority support
Enterprise
Let's talk
For organizations with high volume, integration, and KVKK needs.
- Unlimited analysis volume
- API & integrations
- SWOT & advanced patterns
- Custom model tuning
- Dedicated support & SLA
FAQ
Frequently asked questions
The most common questions about imga and the IMGA acronym.
What does IMGA stand for?
IMGA is short for "Insight Management with Generative AI". imga is the platform that turns scattered customer reviews into decision-ready insight with Turkish sentiment analysis and category extraction.
What does imga do?
It collects customer reviews from call centers, social media, email and surveys in one place; automatically labels each review's sentiment (positive / negative / neutral) and topic (shipping, payment, returns, app…), estimates NPS, and prepares an evidence-backed briefing for executives.
Is it built specifically for Turkish?
Yes. imga's sentiment model is trained for Turkish; it resolves agglutinative morphology, negation and irony in context. Contact the team for multilingual needs.
Which data sources can I use?
Upload CSV and Excel (XLSX) files, pull the latest customer comments from X (Twitter) by company name in the free trial, or connect your own systems through the API on the Enterprise plan.
Can I try it for free?
Yes. Sign up with your email, confirm the link, and run one free analysis of up to 100 rows — results arrive within seconds.
Is my data safe?
Data is processed in compliance with KVKK (Turkish data-protection law). Content uploaded for trial analyses is kept briefly and deleted automatically; nothing is shared with third parties.
Ready to hold up the mirror?
Try it free with 100 rows of your data. Sign-up takes 30 seconds, results in seconds.